Residential Servicing

An air conditioning system is one of the most important assets to the modern home in South East Queensland, especially with our long, humid summers. Whether it is a couple of split systems or a central ducted AC system throughout the home, the correct and efficient working of the equipment is vital for in-home comfort and air quality.

Like all machinery, regular maintenance and proper upkeep are crucial to ensure optimum performance. Poorly maintained systems lose efficiency over time while reducing the air quality in the home. This leads to higher energy bills and expensive repairs if potential issues are not caught in time.

While professional servicing should be completed annually, there are some simple maintenance steps you should complete between visits. On this page, we’ll walk you through these steps and provide further information on routine and preventative servicing.

What a Professional Service Entails

There are many items your technician will cover, from a complete system check to an evaporator clean. With every service, a detailed report including findings and recommendations will be sent through.

Specific items we cover include:

Alternatively, vacuum the filter using a brush attachment.

End User Servicing Tips

The Return Air Filter

The most important maintenance step for the end user is to ensure that the return air filter is kept clean. On your split system, this is behind or above the front cover. On your ducted AC system, this is within the return air grille where the air is drawn in. If you are unsure how to access your filter, give one of our friendly staff a call—we’re happy to walk you through the process. Always take note of how the filter came out to ensure it is returned correctly.

For washable filters:

When cleaning the filter, always inspect for tears, excessive dust build-up behind the filter, or clogging that cannot be removed. This, along with a reduction in performance, is normally a sign it’s time for a filter replacement.

The System Controller and Thermistors

Ensure your controller and any thermistors have operating batteries. Don’t ignore maintenance warnings—get them actioned as soon as they appear. Call us if a professional visit is required.

The main controller often has a built-in thermistor; ensure this and any individual sensors are always open and not covered.

Remove any controllers and thermistors before painting and clean any dust off them.

The Outdoor Unit

There are some simple steps to ensure your outdoor unit doesn't cause system issues.

A common issue is geckos; although efforts are made, no unit is completely sealed. Keeping mothballs or silverfish repellent in your ODU can help keep critters out.

The Benefits of Air Conditioning Servicing with ClimateLink

Experience superior comfort, energy efficiency, and peace of mind with our professional servicing.

How Often Should You Complete a Professional Service?

Residential ducted and split air conditioning systems should be serviced annually. We recommend routine servicing before winter heating begins.

During summer, the unit processes a high volume of water, which can lead to mould build-up and potential drain issues. We want the coil cleaned before heating starts, as a hot coil with mould can reduce air quality—often perceived as a musty smell in heating mode.

What Our Customers Say!

5.0
Based on 238 reviews
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Aidan Horler
09:42 24 Sep 25
Great to deal with.
Pete Uebergang
05:20 24 Sep 25
Dalibor came out and thoroughly assessed my situation, recommending the correct sized ducted air-conditioning unit for my home. The ClimateLink installation team made it a smooth process and when I later requested a change to one of the parts, it was promptly taken care of without any hassle. I’m very happy with the service and would highly recommend Climalink to anyone looking for reliable and professional air-conditioning solutions.
Drew Clarke
22:54 20 Sep 25
Dalibor and his team at ClimateLink provide a 5 star service in regards AC maintenance and repairs.
Always found them to be helpful responsive timely and knowledgeable in providing their services.
Highly recommend.
Merv Butler
03:03 17 Sep 25
Response from the owner 22:08 17 Sep 25
Thank you Merv, for your 5-star rating; your support means a lot to us!
Franky O'Ryan
01:48 16 Sep 25
ClimateLink are always a pleasure to deal with and perform a fast and efficient service! Can't recommend highly enough
Response from the owner 22:08 17 Sep 25
Thank you, Franky, for your fantastic feedback! We're delighted to hear that you find our service efficient and enjoyable. Your recommendation means the world to us!
Gabija Sadauskaite
03:34 15 Sep 25
Just wanted to say Thank You for fantastic service today. And kudos to ClimateLink for getting together a very professional, knowledgeable and well knit team.
Service was exceptional.
If you are ever in need of AC - don’t skip these guys! 10/10 👏
Response from the owner 21:10 15 Sep 25
Thank you, Gabija, for your wonderful feedback! We thoroughly enjoyed providing your Ducted Air Conditioning Solution including the design and installation challenges and we are glad you had a fantastic experience with our team at ClimateLink. Your recommendation means a lot to us! 😊
Eva K
02:42 15 Sep 25
We recently had a full Annual Service on our Carrier Air Conditioning System, which was originally installed by ClimateLink, some seven years ago. ClimateLink's Technician, Igor, carried out our Service on the day, and he did a very thorough and exceptional job; and explained everything to us in the process, and to our utmost satisfaction! Igor was also very professional, prompt, on time, polite, well mannered, courteous, honest; and was very clean and tidy with all his work carried out on the day. Greatly appreciated and many thanks to ClimateLink and Igor, for such a great service and experience.
And so, we are ever so pleased, and more than happy with ClimateLink's and Igor’s Service and performance, and consequently and subsequently, this has left a positive impression and also everlasting and wonderful memories for us.

Hence, we have no hesitation and we would highly recommend ClimateLink, to anyone needing any Air Conditioning work carried out, and we will always call upon no one, but ClimateLink, for any future work we may require!
Response from the owner 21:12 15 Sep 25
Thank you, Eva, for taking the time to leave wonderful feedback! We're delighted to hear that Igor provided you with such exceptional service, he is one of our top service guys!It's great to hear your experience with ClimateLink has left a lasting impression. Your recommendation means a lot to us, and we look forward to assisting you with any future air conditioning needs! 😊
Jeganathan Vettyvelu
03:05 05 Sep 25
After an excellent installation of our duct system 4 years ago that has worked without any issues whatsoever, we had them do the service yesterday and we are very happy with their professionalism and prompt and friendly service. We would recommend them to anyone interested in a duct system. I had the pleasure of dealing with Allan, Igor and Nancy who are young professionals that you can count on to do a great job for you..
Response from the owner 22:11 07 Sep 25
Thank you, Jeganathan, for your wonderful feedback! We're delighted to hear about your positive experience with our team, especially Allan, Igor, and Nancy. Your recommendation means a lot to us!
John Peacoulakis
23:55 04 Sep 25
Thank you Dalibor and all the team!
I had a domestic ducted install that was a little outside the square. It was met with mostly "nope" or ridiculous quotes from others. ClimateLink came through with the knowledge, the skills and the right price. And to top it all off, on the day they went above and beyond to get the job done. Amazing.
Response from the owner 02:03 05 Sep 25
Thank you, John, for your glowing review! We're glad to hear that Dalibor and the team were able to provide the knowledge and skills you needed for your installation. One of our company's core values is 'we don't believe in problems, only opportunities to find solutions, no matter how complex the requirement'. We were delighted to successfully tackle the complexities of installing your system!
RAJ SARVAIYA
23:35 01 Sep 25
I did install 14 kw daikin Ducted Aircon, find exllence service from climate link always in loop and informed from inspection to installation. Very experienced and efficient whole team. Definately recommended for all Aircon releted service and installation.
Response from the owner 01:58 05 Sep 25
Thank you, Raj, for your fantastic feedback! We're glad to hear you had a great experience with our team and appreciate your recommendation for our air conditioning services.
Munir Munir
01:57 04 Aug 25
My neighbour recomanded ClimateLing to me, I called ClimateLink to fix my Mitsubishi air-con. Firstly, even though, I called ClimateLink at the end of the day, I have got a very quick response from the first call. Secondly, they came the next day and fixed my air conditioner. Thirdly, the cost of fixing my air conditioner was very cheap. Fourthly, they gave me very good advice. Fifthly, the technician who came to my house and fixed the air conditioner is a very polite and respectful person. I really recommended ClimateLink to other people to give them a call when they need them
This is the second time, I call ClimateLink. Their response was very quick as the first time last year when I called them. They did very good service and cheap. Also, they provide me with valuable advice. The ClimateLink team member Igor who provided the service was ver respectful and professional I'm really happy with the service that I received 😀
Response from the owner 20:50 16 Nov 22
Hi Munir.Thank-you for taking the time to leave us a detailed review, we are glad to have gotten your Split System Air Conditioner up and running as summer is well and truly on its way.
Nick Boyle
23:53 24 Jul 25
Igor was fantastic. He took extra care throughout the install and explained the process in detail. It was very reasonably priced too. Can comfortably recommend!
Response from the owner 19:27 29 Jul 25
Thank you, Nick, for your wonderful feedback! We're glad to hear that Igor and Nicolas provided excellent service and you found the process informative. Your recommendation means a lot to us!
Narelle Falconer
21:40 07 Jul 25
Highly recommend ClimateLink to anyone wanting to get air conditioning installed. The process from quote to install was hassel free. Removed our 3 split systems and installed a ducted system for us. Detailed plans were sent through with the quote. Crew were on time on day of install and kept me
informed every step of the way. Was fantastic to do a walk through before they started so I knew what to expect. Cleaned up after themselves and left my home in the same state they found it. All in all was a fantastic experience from start to finish.
Response from the owner 19:30 08 Jul 25
Thank you, Narelle, for your wonderful feedback! We're delighted to have provided you a fantastic experience with your new Ducted Air Conditioning system installation, this is what we want for all of our customers. Your satisfaction means a lot to us, and we appreciate your recommendation 😊
Katherine Palis
10:09 21 Jun 25
Fantastic job very happy
Response from the owner 19:52 24 Jun 25
Thank you, Katherine! We're so glad to hear you had a great experience!
Dolores Donovan
05:51 18 Jun 25
Fantastic timely service and spent quality time servicing our Air Con. Definitely recommend them.
Response from the owner 19:49 24 Jun 25
Thank you, Dolores, for your wonderful feedback and recommendation; we're glad you appreciated our timely service and quality care 😊
Samuel Rayward
23:27 13 Jun 25
Response from the owner 19:37 17 Jun 25
Thank you for your 5-star review!
Marinela Motika
05:20 13 Jun 25
Response from the owner 19:37 17 Jun 25
Thank you for your 5-star review!
Trent Hingston
00:19 11 Jun 25
Had a full service on our systems and Igor did a thorough job! Thanks for such a great service!
Response from the owner 19:37 17 Jun 25
Hi Trent, we are glad you are happy with our service and your system is ready for winter. Igor is one of our best operators, especially when it comes to system servicing.
Graeme Harrison-Brown
01:36 08 Jun 25
The ClimateLink team are extremely professional, prompt and take the time to answer questions. Customer service is exceptional with a text to let you know how far away they are. Pricing is very good. I would recommend them if you are looking for any AC work to be done.
Response from the owner 19:03 10 Jun 25
Thanks Graeme,We are glad that you are satisfied with our service and look forward to working with you in the future!
Pavle Isakov
02:25 04 Jun 25
Technicians are always on time.
Precise workmanship.
Professional explanations of work required.
The technician notified a safer option that I wasn't aware of, with the main drain needing re-routing.
Response from the owner 04:11 18 Jan 24
Thanks Pavle!