Residential Servicing

An air conditioning system is one of the most important assets to the modern home in South East Queensland, especially with our long, humid summers. Whether it is a couple of split systems or a central ducted AC system throughout the home, the correct and efficient working of the equipment is vital for in-home comfort and air quality.

Like all machinery, regular maintenance and proper upkeep are crucial to ensure optimum performance. Poorly maintained systems lose efficiency over time while reducing the air quality in the home. This leads to higher energy bills and expensive repairs if potential issues are not caught in time.

While professional servicing should be completed annually, there are some simple maintenance steps you should complete between visits. On this page, we’ll walk you through these steps and provide further information on routine and preventative servicing.

What a Professional Service Entails

There are many items your technician will cover, from a complete system check to an evaporator clean. With every service, a detailed report including findings and recommendations will be sent through.

Specific items we cover include:

Alternatively, vacuum the filter using a brush attachment.

End User Servicing Tips

The Return Air Filter

The most important maintenance step for the end user is to ensure that the return air filter is kept clean. On your split system, this is behind or above the front cover. On your ducted AC system, this is within the return air grille where the air is drawn in. If you are unsure how to access your filter, give one of our friendly staff a call—we’re happy to walk you through the process. Always take note of how the filter came out to ensure it is returned correctly.

For washable filters:

When cleaning the filter, always inspect for tears, excessive dust build-up behind the filter, or clogging that cannot be removed. This, along with a reduction in performance, is normally a sign it’s time for a filter replacement.

The System Controller and Thermistors

Ensure your controller and any thermistors have operating batteries. Don’t ignore maintenance warnings—get them actioned as soon as they appear. Call us if a professional visit is required.

The main controller often has a built-in thermistor; ensure this and any individual sensors are always open and not covered.

Remove any controllers and thermistors before painting and clean any dust off them.

The Outdoor Unit

There are some simple steps to ensure your outdoor unit doesn't cause system issues.

A common issue is geckos; although efforts are made, no unit is completely sealed. Keeping mothballs or silverfish repellent in your ODU can help keep critters out.

The Benefits of Air Conditioning Servicing with ClimateLink

Experience superior comfort, energy efficiency, and peace of mind with our professional servicing.

How Often Should You Complete a Professional Service?

Residential ducted and split air conditioning systems should be serviced annually. We recommend routine servicing before winter heating begins.

During summer, the unit processes a high volume of water, which can lead to mould build-up and potential drain issues. We want the coil cleaned before heating starts, as a hot coil with mould can reduce air quality—often perceived as a musty smell in heating mode.

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